Terms of service

Terms of Service

Last updated: July 15, 2026

Welcome to Frost Homie. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

Throughout these Terms, the words "we," "us," and "our" refer to Frost Homie, while "you" and "your" refer to the customer or website user.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Products and Services

Frost Homie offers drinkware, backpacks, and related accessories through our online store.

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, occasional errors, omissions, or typographical mistakes may occur.

We reserve the right to:

Correct any errors at any time.
Update product information without prior notice.
Modify or discontinue products without liability.

Product images are provided for illustration purposes. Actual colors may vary depending on your device's display settings.

3. Pricing

All prices displayed on our website are shown in the selected currency.

Prices may change without prior notice.

Applicable taxes, duties, customs fees, or import charges imposed by your local authorities are the responsibility of the customer unless otherwise stated during checkout.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

Suspected fraud.
Payment authorization failure.
Pricing or inventory errors.
Violation of these Terms.
Orders that appear to be placed for resale or unauthorized commercial purposes.

If an order is cancelled after payment has been received, a full refund will be issued to the original payment method.

5. Payment

We accept secure payment methods available during checkout.

By placing an order, you confirm that:

The payment information provided is accurate.
You are authorized to use the selected payment method.
The transaction complies with applicable laws.

Orders are processed only after successful payment authorization.

6. Shipping

Shipping times provided on our website are estimates only.

Delivery times may vary due to factors beyond our control, including:

Carrier delays.
Customs inspections.
Weather conditions.
Public holidays.
Unexpected logistical disruptions.

Frost Homie is not responsible for delays caused by shipping carriers or customs authorities after an order has been dispatched.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

8. Intellectual Property

All content available on this website, including but not limited to:

Logos
Product images
Product descriptions
Graphics
Icons
Website design
Text
Branding

is the property of Frost Homie or its respective content owners and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with the website's functionality or security.
Use automated tools to scrape or copy website content without authorization.

Any misuse may result in termination of access and, where appropriate, legal action.

10. Third-Party Services

Our website may contain links to third-party websites or services.

These third-party websites operate independently, and Frost Homie is not responsible for their content, privacy practices, products, or services.

Your use of third-party websites is subject to their own terms and policies.

11. Disclaimer of Warranties

Our website and services are provided on an "as available" and "as is" basis.

To the maximum extent permitted by applicable law, Frost Homie makes no warranties, express or implied, regarding:

Continuous website availability.
Error-free operation.
Compatibility with every device or browser.
Uninterrupted access.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

12. Limitation of Liability

To the fullest extent permitted by law, Frost Homie shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our maximum liability for any claim relating to an order shall not exceed the amount paid for the applicable product.

This limitation does not apply where prohibited by applicable consumer protection laws.

13. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in Australia, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through the appropriate courts or dispute resolution procedures available under applicable law.